GuidesHow IntakePay does it
A payment link for coaches that asks your questions and gets your terms signed
IntakePay gives each client a payment link of their own. Before the payment, it asks your intake questions and has the client sign your terms with a typed name, and the deposit goes straight to your own Stripe account.
Free until your first client pays you, then $19/month · no card to startUpdated
The end of a client’s link: the terms, the signature, then the payment. Northfield Leadership Co. is fictional.
On this page
What your client sees
Step 1: A page with your name on it
Your logo and colour, at a private address made for this client. No account to create and no app to install.
Step 2: Your questions
Up to 10 questions of your own, with short or long answers, choices or checkboxes. Start from a template for life, career or business coaching, or write your own.
Step 3: Your terms, signed
Your terms in full, in your own words, with a box to type their full name. They can’t pay until they’ve signed.
Step 4: The deposit
By card, Apple Pay or Google Pay, on Stripe’s checkout, straight into your Stripe account.
Step 5: A time on your calendar
If you use Calendly, they pick a time right on the page after paying. With Cal.com, your booking page opens for them.
See what your client sees: the demo is the real page, with a fictional coach, and nothing is charged.
What you see
- Every client’s link in one list: who has paid, and who has booked a time.
- Each client’s answers and signed terms next to their payment, with the signing record: the name they typed, when, and the IP address and browser it was signed from.
- A PDF of the signed terms, ready to attach to a dispute response.
- What’s been paid and what’s still owed, if you entered the package’s total.
- If a client disputes a payment, a draft response in your Stripe account with their signing record, for you to finish and submit.
Your Stripe account, your money
When you set up, you connect a Stripe account with its own full Stripe Dashboard. Each deposit is charged directly on your own Stripe account: it shows in your Stripe Dashboard under Payments, pays out on your normal schedule, and any refund is issued there. IntakePay takes none of the deposit; Stripe’s standard fees apply.
Disputes are handled there too. Because the client signed your terms before paying, the record that answers a dispute already exists, and the chargebacks guide explains what to add to it.
What it leaves to the tools you already use
- No calendar of our own. No availability or time slots to manage. Keep the scheduler you use today: once your client has paid, they pick a time on it, right on the page when it’s Calendly.
- No CRM, client portal or session notes. No client journal and nothing for your client to log into. They get a link; you get a list of who has paid.
- No links or marketing sent to your client. IntakePay never sends your link or any marketing to the people you work with. You send the link yourself, so it arrives from you, in a thread they already trust. The only email they get from IntakePay is a receipt for each payment, in your name, and you can turn that off.
- No automated reminders to chase a link. IntakePay will not nudge your client about an unpaid link. You decide whether to follow up. The one exception is a payment plan they agreed to: a reminder three days before each payment.
Pricing
Free until your first client pays you, then $19 a month, with no card to start. One plan with everything in it, and IntakePay takes none of your deposits.
Questions
Is this a Stripe payment link?
It runs on Stripe, but it isn’t a Stripe Payment Link. Each client gets a private page of their own, where they answer your questions and sign your terms, then pay on Stripe’s checkout. Each deposit is charged directly on your own Stripe account: it shows in your Stripe Dashboard under Payments, pays out on your normal schedule, and any refund is issued there.
Can a client pay the balance through IntakePay?
Yes, through a pay-only link of its own. Enter the package’s total when you make the link. Once the deposit is in, Charge the balance on the client’s page makes a link for what’s still owed, all of it or part, with no questions and no second signature. It’s paid into your own Stripe account, or by Interac e‑Transfer on a Canadian-dollar link.
What can I ask before the client pays?
Up to 10 questions of your own: short answers, long answers, choices and checkboxes, each one required or optional. Ask what you need to prepare the first session, and leave health questions out.
Keep reading
- Stripe payment links for coaches: how to set one up, and what it leaves outGuide · Setting up a Stripe payment link for coaching, its limits, and when an invoice or IntakePay fits better
- Client onboarding form for coachesFree template · Questions, terms, signature and deposit in one form, in the order they belong
- How to prevent chargebacks as a coachGuide · Why clients dispute coaching payments, how to prevent it, and how to answer a dispute in Stripe
Send your first link after your next call
Two steps: your business and how clients pay you. Then one private link per client.
Free until your first client pays you, then $19/month · no card to start